Medicaid Transformation

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1) Choose a primary care provider (PCP):

To keep your doctor, clinic or other health care provider as your PCP, find out which health plan they work with. You can also choose a new PCP. For a list of doctors for each health plan, visit the website, use the mobile app or call us toll free.

2) Choose a health plan:

A health plan is a group of doctors, hospitals and other providers. They work together to give you the health care you need. There are several health plans to choose from. Learn more:

3) Enroll in one of these ways:

  • Go to
  • Use the NC Medicaid Managed Care mobile app
  • Call us toll free at 1-833-870-5500 (TTY: 1-833-870-5588)
  • When you receive an enrollment form, fill it out and mail or fax it back