Front Office Engagement Specialist

Job Description: 

Meridian is seeking a Front Office Engagement Specialist for the Walnut Street office in Haywood County.  This position plays a critical role in providing quality care to consumers receiving services from Meridian, community partners, as well as Meridian staff.   The position will interact with customers through a variety of methods, including but not limited to receiving and answering inbound calls for the purpose of scheduling/rescheduling appointments, routing calls to appropriate staff members, providing basic information about services and programs etc., as well as face to face engagement as customers arrive for appointments. Primary work location will be at the Walnut office, however, there may occasionally be a need to work at other offices for coverage assistance.

The ideal candidate will exhibit the following characteristics:

  • Ability to multi-task
  • Organizational skills
  • Comfortable working in a fast paced environment with the general public
  • Be highly extroverted
  • Enthusiastic, and
  • Approach work with superior levels of commitment, integrity and customer service

Applicants must have:

  • High School Diploma or GED
  • 1-2 years of front office/receptionist experience required with preference given to those with experience in the mental health field
  • Advanced computer and typing skills
  • Good oral presentation for front desk duties and phone etiquette
  • Ability to follow written and verbal instructions
  • A valid driver’s license with no restrictions and willingness to travel as needed for office coverage
Position Area: 
Adult Services
Position Type: 
Full-Time
Position Location: 
Haywood County

Benefits

Meridian Behavioral Health Services proudly offers employees a wide array of benefits including:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 403 (b) Retirement Savings Plan
  • Supplemental Insurances
  • Health Care Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Paid Time Off
  • Paid Holidays
  • Bereavement Leave
  • Cell Phone Stipend
  • Travel Reimbursement
  • Employee Assistance Program
  • Employer Paid Licensure Supervision

Interested in an Internship?

Meridian Behavioral Health Services partners with regional colleges and universities to offer clinical internships in both social work and counseling. To be considered for an internship, please submit an Internship Questionnaire  to tracey.elliott@meridianbhs.org 

To learn more about internship opportunities, please contact Tracey Elliott at 828-339-1562.

How To Apply

Below is a complete, downloadable listing of all open positions at Meridian Behavioral Health Services. If you would like to apply for a position, please fill out the Application for Employment and submit along with your resume to the Human Resources Department by emailing the completed form to hr.department@meridianbhs.org. Resumes will not be accepted in lieu of a completed Application for Employment.

Available Positions: (Click on the name of the job title or 'more info' for a description of the position. The job list may be sorted by clicking on ‘title’, ‘type’ or ‘location’.)

Displaying 1 - 19 of 19.
Position Titlesort descending Position Area Position Location Position Type Actions
Certified Medical Assistant Adult Services Macon County Full-Time More Info
Apply Now Certified Medical Assistant
Clinician - Recovery Education Center (REC) Adult Services Transylvania County Full-Time More Info
Apply Now Clinician - Recovery Education Center (REC)
Clinician for Intensive In-Home Services Child Services Jackson County Full-Time More Info
Apply Now Clinician for Intensive In-Home Services
Clinician for Intensive In-Home Services Child Services Macon County Full-Time More Info
Apply Now Clinician for Intensive In-Home Services
Clinician- Outpatient Services Child Services Macon County Full-Time More Info
Apply Now Clinician- Outpatient Services
Clinician- Outpatient Services Child Services Transylvania County Full-Time More Info
Apply Now Clinician- Outpatient Services
Employment Support Professional Adult Services Jackson County Full-Time More Info
Apply Now Employment Support Professional
Finance Manager Administration Jackson County Full-Time More Info
Apply Now Finance Manager
Front Office Engagement Specialist Adult Services Haywood County Full-Time More Info
Apply Now Front Office Engagement Specialist
Front Office Engagement Specialist Child Services Macon County Full-Time More Info
Apply Now Front Office Engagement Specialist
Intensive In-Home Associate Professional Child Services Haywood County Full-Time More Info
Apply Now Intensive In-Home Associate Professional
Intensive In-Home Associate Professional Child Services Macon County Full-Time More Info
Apply Now Intensive In-Home Associate Professional
Intensive In-Home Qualified Professional Child Services Haywood County Full-Time More Info
Apply Now Intensive In-Home Qualified Professional
Nurse - Assertive Community Treatment Team (ACTT) Adult Services Haywood County Full-Time More Info
Apply Now Nurse - Assertive Community Treatment Team (ACTT)
Nurse - Assertive Community Treatment Team (ACTT) Adult Services Jackson County Full-Time More Info
Apply Now Nurse - Assertive Community Treatment Team (ACTT)
Peer Support Specialist Adult Services Haywood County Full-Time More Info
Apply Now Peer Support Specialist
Program Assistant for ACTT (Assertive Community Treatment Team) Adult Services Jackson County Full-Time More Info
Apply Now Program Assistant for ACTT (Assertive Community Treatment Team)
Psychiatric Nurse Practitioner Adult and Child Services Multiple Counties Part/Full Time More Info
Apply Now Psychiatric Nurse Practitioner
Team Leader for IPS- Supported Employment Services Adult Services Jackson County Full-Time More Info
Apply Now Team Leader for IPS- Supported Employment Services

Employment Form

Full Name
Address
Contact Information
Offense Against Law
Have you ever been convicted of an offense against the law? A conviction or arrest may not automatically disqualify an applicant from employment, but not disclosing could result in immediate dismissal of consideration for employment. Conviction means you were declared guilty by a judge or you plead guilty in court. A conviction could have been for a misdemeanor or a felony. Certain traffic offenses rise to the level of a misdemeanor or felony and must be declared; examples include driving under the influence, driving on a suspended or revoked license, reckless driving, or leaving the scene of an accident. Note: Regardless of conviction some traffic violations may disqualify an applicant from being considered to drive a company vehicle or transport clients in their personal vehicle. If driving is a primary job responsibility for the position, see Human Resources for violations that may prohibit consideration for employment.
Abuse Question
Have you ever been substantiated for child abuse and/or neglect or disabled adult abuse, neglect or exploitation? (If yes, please explain circumstances on field below.)
Offense Against Law
Have you ever been convicted of an offense against the law? A conviction or arrest may not automatically disqualify an applicant from employment, but not disclosing could result in immediate dismissal of consideration for employment. Conviction means you were declared guilty by a judge or you plead guilty in court. A conviction could have been for a misdemeanor or a felony. Certain traffic offenses rise to the level of a misdemeanor or felony and must be declared; examples include driving under the influence, driving on a suspended or revoked license, reckless driving, or leaving the scene of an accident. Note: Regardless of conviction some traffic violations may disqualify an applicant from being considered to drive a company vehicle or transport clients in their personal vehicle. If driving is a primary job responsibility for the position, see Human Resources for violations that may prohibit consideration for employment.
Abuse Question
Have you ever been substantiated for child abuse and/or neglect or disabled adult abuse, neglect or exploitation? (If yes, please explain circumstances on field below.)
Position / Type / County
Certification
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