Meridian is seeking a full-time Front Office Engagement Specialist. This position plays a critical role in providing quality care to consumers receiving services from Meridian, community partners, as well as Meridian staff. The position will interact with customers through a variety of methods, including but not limited to receiving and answering inbound calls for the purpose of scheduling/rescheduling appointments, routing calls to appropriate staff members, providing basic information about services and programs etc., as well as face to face engagement as customers arrive for appointments. There may occasionally be a need to work at other offices for coverage assistance.
The ideal candidate will exhibit the following characteristics:
Applicants must have: