Front Office Engagement Specialist

Job Description: 

Meridian is seeking a Front Office Engagement Specialist in Macon County.  This position plays a critical role in providing quality care to consumers receiving services from Meridian, community partners, as well as Meridian staff. The position will interact with customers through a variety of methods, including but not limited to receiving and answering inbound calls for the purpose of scheduling/rescheduling appointments, routing calls to appropriate staff members, providing basic information about services and programs etc., as well as face to face engagement as customers arrive for appointments. There may occasionally be a need to work at other offices for coverage assistance.

The ideal candidate will exhibit the following characteristics:

  • Ability to multi-task
  • Organizational skills
  • Comfortable working in a fast paced environment with the general public
  • Be highly extroverted
  • Enthusiastic, and
  • Approach work with superior levels of commitment, integrity and customer service

Applicants must have:

  • High School Diploma or GED
  • 1-2 years of front office/receptionist experience required with preference given to those with experience in the mental health field
  • Advanced computer and typing skills
  • Good oral presentation for front desk duties and phone etiquette
  • Ability to follow written and verbal instructions
  • A valid driver’s license with no restrictions and willingness to travel as needed for office coverage
Position Area: 
Child Services
Position Type: 
Full-Time
Position Location: 
Macon County
Positions Available: 
2

Benefits

Meridian Behavioral Health Services proudly offers employees a wide array of benefits including:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 403 (b) Retirement Savings Plan
  • Supplemental Insurances
  • Health Care Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Paid Time Off
  • Paid Holidays
  • Bereavement Leave
  • Cell Phone Stipend
  • Travel Reimbursement
  • Employee Assistance Program
  • Employer Paid Licensure Supervision

Below is a complete, downloadable listing of all open positions at Meridian Behavioral Health Services. If you would like to apply for a position, please fill out the Application for Employment and submit along with your resume to the Human Resources Department by emailing the completed form to hr.department@meridianbhs.org. Resumes will not be accepted in lieu of a completed Application for Employment.


Available Positions: (Click on the name of the job title or 'more info' for a description of the position. The job list may be sorted by clicking on ‘title’, ‘type’ or ‘location’.)

Displaying 1 - 14 of 14.
Position Titlesort descending Positions Available Position Area Position Location Position Type Actions
Clinician - Recovery Education Center (REC) 1 Adult Services Transylvania County Full-Time More Info
Apply Now Clinician - Recovery Education Center (REC)
Clinician for Intensive In-Home Services 1 Child Services Haywood County Full-Time More Info
Apply Now Clinician for Intensive In-Home Services
Clinician for Outpatient & Day Treatment Services 2 Child Services Macon County Full-Time More Info
Apply Now Clinician for Outpatient & Day Treatment Services
Clinician- Assertive Community Treatment Team (ACTT) 1 Adult Services Jackson County Full-Time More Info
Apply Now Clinician- Assertive Community Treatment Team (ACTT)
Clinician- Outpatient & Day Treatment Services 1 Child Services Transylvania County Full-Time More Info
Apply Now Clinician- Outpatient & Day Treatment Services
Clinician- Outpatient Services 2 Child Services Macon County Full-Time More Info
Apply Now Clinician- Outpatient Services
Clinician- Outpatient Services 2 Child Services Jackson County Full-Time More Info
Apply Now Clinician- Outpatient Services
County Manager for Child & Family Services 1 Child Services Macon County Full-Time More Info
Apply Now County Manager for Child & Family Services
Front Office Engagement Specialist 2 Child Services Macon County Full-Time More Info
Apply Now Front Office Engagement Specialist
Intensive In-Home Qualified Professional 1 Child Services Haywood County Full-Time More Info
Apply Now Intensive In-Home Qualified Professional
Intensive In-Home Qualified Professional 1 Child Services Transylvania County Full-Time More Info
Apply Now Intensive In-Home Qualified Professional
Peer Support Specialist 1 Adult Services Haywood County Full-Time More Info
Apply Now Peer Support Specialist
Psychiatric Nurse Practitioner 1 Adult and Child Services Multiple Counties Part/Full Time More Info
Apply Now Psychiatric Nurse Practitioner
Registered Nurse - Assertive Community Treatment Team (ACTT) 1 Adult Services Haywood County Full-Time More Info
Apply Now Registered Nurse - Assertive Community Treatment Team (ACTT)

Abbreviated Online interest form

Full Name
Address
Contact Information
Offense Against Law
Have you ever been convicted of an offense against the law? A conviction or arrest may not automatically disqualify an applicant from employment, but not disclosing could result in immediate dismissal of consideration for employment. Conviction means you were declared guilty by a judge or you plead guilty in court. A conviction could have been for a misdemeanor or a felony. Certain traffic offenses rise to the level of a misdemeanor or felony and must be declared; examples include driving under the influence, driving on a suspended or revoked license, reckless driving, or leaving the scene of an accident. Note: Regardless of conviction some traffic violations may disqualify an applicant from being considered to drive a company vehicle or transport clients in their personal vehicle. If driving is a primary job responsibility for the position, see Human Resources for violations that may prohibit consideration for employment.
Abuse Question
Have you ever been substantiated for child abuse and/or neglect or disabled adult abuse, neglect or exploitation? (If yes, please explain circumstances on field below.)
Offense Against Law
Have you ever been convicted of an offense against the law? A conviction or arrest may not automatically disqualify an applicant from employment, but not disclosing could result in immediate dismissal of consideration for employment. Conviction means you were declared guilty by a judge or you plead guilty in court. A conviction could have been for a misdemeanor or a felony. Certain traffic offenses rise to the level of a misdemeanor or felony and must be declared; examples include driving under the influence, driving on a suspended or revoked license, reckless driving, or leaving the scene of an accident. Note: Regardless of conviction some traffic violations may disqualify an applicant from being considered to drive a company vehicle or transport clients in their personal vehicle. If driving is a primary job responsibility for the position, see Human Resources for violations that may prohibit consideration for employment.
Abuse Question
Have you ever been substantiated for child abuse and/or neglect or disabled adult abuse, neglect or exploitation? (If yes, please explain circumstances on field below.)
Position / Type / County
Certification
Files must be less than 800 KB.
Allowed file types: doc docx.